Top China Technology is committed to protecting the privacy of our customers. Please take the time to read this notice carefully, which explains what information we collect about you, how we use it and your rights.  

 

1. Security
1.1   Our goal is to make your extermination experience safer, convenient and hassle-free. We ensure that data is encrypted when leaving this website. This process involves converting material or data into code to prevent unauthorized access.
1.2   Your personal data will be kept confidential and we will not provide your email address to third parties except for our business operations needs. We have certain third-party service providers that perform important business responsibilities on our behalf, such as processing credit card transactions, fulfilling orders and shipping mail. They have access to the personal data they need to perform their duties, but they are not allowed to use it for other purposes.

 

2. Collection and use of data
2.1   When you visit this website, our web server temporarily records technical details of the device used to access our website, such as the browser used Type, installed operating system, and device settings. In addition, we will record your IP address, and if you access our website through a mobile phone or other device, the UDID of your device will be recorded. In addition, our web servers collect certain data that your web browser automatically transmits.
These data include:
the name of your internet service provider
The URL you have visited this website
Subpage of https://www.topchinadevelopment.com/
date and time of your visit
2.2   When you shop, we record your billing and shipping address for transaction purposes, but we do not store your credit card or other payment details.
2.3   When you subscribe to our newsletter, we collect your name, contact details and gender if you wish to provide it.
2.4   When you register for an account, we record the information you provide to us, such as your order history, brand preferences, product reviews, and any other details in your profile.
2.5   When you submit anything via our enquiry form, we store your contact details for follow-up and answering your questions.
2.6   When you contact our customer service team, we may record details of the communication in order to track your enquiry and better meet your need.
2.7   You must be at least 16 years old to register for a personal account, subscribe to our emails, and/or place an order with Gao Hua Technology. This website is not intended for children and we do not knowingly collect personal data from children under the age of 16.


3. Purpose of collecting personal data:
3.1    We use your data to enable you to visit this website and to make anonymous usage statistics based on automatically transmitted data (see Section 2.1), This enables us to track the usage of our website and tailor it to your needs. In addition, we collect personal data for the following reasons:
Complete your order and maintain your online account.
Process orders or reservations and tailor our services to your needs.
Manage and respond to any queries or complaints received by our customer service team.
Personalise your website and showcase the content that interests you most based on your account profile, shopping history and browsing activity.
Improve and maintain this website and monitor its use.
For market research purposes, for example we may contact you for feedback on our products.
To send you marketing communications and show you targeted advertisements, we will obtain your prior consent.
For security purposes, to investigate fraud and, where necessary, to protect us and third parties.
Comply with our legal and regulatory obligations.
We may also use your personal data to enforce our third party rights if necessary.
3.2   We process your personal data on the legal basis of the following data protection laws:
Because this is a necessary process to complete a transaction with you, or before a transaction with you (for example, after you place an order at Strawberrynet, we use your personal data to process payment and complete your order).
Because we have obtained your consent (for example, when you contact us via an enquiry form, you add optional information to your account profile, or you consent to receive marketing communications from us).
Because it is in our legitimate interest as an e-commerce provider and helps maintain and improve our services. We always want to know our customers better in order to provide the best product and customer experience. We use your profile to personalize the Strawberrynet view you see and to tailor products and offers to your interests and needs.


4. Disclosure of information to third parties
We transfer personal data related to order processing to service providers who help us process orders, especially those involved in credit card billing services. We only need to transfer data for payment purposes.
We also disclose personal data in the following circumstances:
To operate this website with other companies.
Our suppliers and service providers, such as payment processors and shipping/logistics companies, perform our work.
Consult our professional and legal advisors.
Fraud prevention and detection with third parties.
To respond to law enforcement or other government agencies, such as reporting fraud or lawful requests.
If we sell any business assets, we may disclose customer personal data to potential buyers. In such event, we will make reasonable attempts to ensure that the buyer is bound by the terms of this Privacy Policy.
Otherwise, we must first obtain your consent, or be legally permitted to do so.

5. Cookie Policy
We use cookies and similar technologies on this website to provide visitors with various features and to make your online visit more enjoyable and personal.
5.1   Cookies are small files, usually encrypted files stored in the browser directory. Cookies can identify you as a specific customer and store your personal preferences when using this website and technical information. The main advantage for you is that you do not need to enter the information contained in the cookie every time you visit this website. Cookies do not necessarily contain or reveal personal data. However, if you have entered personal data on this website, it may be stored in cookie data. Operators of other websites cannot access these files.
5.2   We use Google Analytics on this website. This is a web analytics service provided by Google Inc. that collects detailed statistics about website traffic and its sources. We only use Google Analytics for statistical purposes, such as to track how many users click on a particular product. Google Analytics is based on cookies and records information about your use of this website, including your IP address. To prevent users from being identified by IP address, we use special codes to ensure that your IP address is only recorded in truncated (and therefore anonymous) form. Using this truncated IP address it is no longer possible to identify individual users. The information recorded by Google Analytics is transferred to Google Inc. in the United States. Google self-certifies under Privacy Shield, providing adequate protection of your personal data under EU law. You can prevent the collection and transmission of this data to Google Inc. by downloading and installing a plug-in at the following link: tools.google.com/dlpage/gaoptout.
5.3    The default setting of most browsers allows to accept cookies. In your browser settings, you can completely disable the use of cookies, prevent certain cookies from being set, or require notification each time a request to set a cookie is made. See your browser's Help section for more details on these settings. You can disable cookies or delete existing cookies on your computer. Please note that if you disable cookies, some areas of the website may not function properly, such as logging in to your account.
5.4 We also use the Facebook pixel to improve the advertising experience we provide by analyzing your cookies, which you can view at any time Facebook ad settings and update preferences.

6. Storage and retention of data
We will only retain your personal data for the purposes set out above, so retention periods will vary based on your interactions with us. For example, if you make a purchase on this site, we will keep a record of your purchase for the duration of the invoicing, tax and return guarantee. We also keep records of communications with you if necessary to protect us from legal claims (for example, if you have a complaint about a product). If we no longer need to keep your data, we will delete it. Please note that when you unsubscribe from our marketing communications, we record your email address to ensure that we do not send you future marketing emails.

7. Your rights
7.1   You have the following rights with respect to your personal data:
View your profile and receive information about its use
Amend and/or complete your data
delete your data
restrict our use of your data
Receive your data in portable format
object to our use of your data
You may withdraw our right to use your data if you have given consent through a legally based process, such as subscribing to our marketing emails.
If you want to exercise your rights, or if you have any questions about the data we hold about you or the use of your data, you can contact us at https://www.topchinadevelopment.com/ at any time. Please note that such personal data may be required to make purchases or participate in promotions on our website.
7.2    If you wish to delete your data, it will be removed from our systems immediately unless we are obligated to continue storing it to comply with statutory retention periods delete. In this case, we will ensure that your data will not be used for other purposes. We may take reasonable steps to verify your identity before granting access or permitting the update and/or deletion of your personal data.
7.3   We follow an opt-in/opt-out policy for subscribing and receiving marketing emails. If you wish to opt out of receiving emails from us, please click on the unsubscribe link included with each email. Please note that from time to time we may contact you with service information (such as order and shipment confirmations, and information about your legal rights).
7.4   We will execute any request that complies with your rights under the law. Please note, however, that there are many limitations to these rights, and there may be circumstances in which we cannot comply with your request. We hope to be able to resolve any complaints you have, but you also have the right to contact your local supervisory authority for data protection.

8. Links to other websites
Our website may contain links to websites operated by third party providers. This Privacy Statement does not apply to personal data collected, processed and used by such third parties. Please note that we cannot be held responsible for the content of third-party websites or their compliance with data protection requirements. We therefore recommend that you refer to their data protection guidelines.

9. Modifications to this Privacy Policy
We may change our Privacy Policy at any time. We will post these changes so you can understand the information we collect, how we use it, and the circumstances under which we may disclose it. If we plan to use your data for new purposes, we will update our Privacy Policy and notify you of the changes before starting any new processing.

10. Contact method
If you have any questions about the privacy and security of your personal data, or would like to update or delete your data, please contact us.
 
Tel: +852 51159399
e-mail:cs@topchinadevelopment.com